There are few best practices for the network era workplace, but many next practices yet to be developed. A good place to start is with an integrative performance framework that puts formal training and education where they belong: focused on the appropriate 5%.

Jay Cross calls the new performance environment a workscape:

Workscape: A metaphorical construct where learning is embedded in the work and emerges in “pull” mode. It is a fluid, holistic, process. Learning emerges as a result of working smarter. In this environment learning is natural, social, spontaneous, informal, unbounded, adaptive and fun. It involves conversation as the main ingredient. Read more →

The book ‘The Big Short: Inside the Doomsday Machine’ is Michael Lewis’ marvellous account of the idiocy and greed that led to the sub-prime bubble and the resulting global financial crisis.

More recently at the Internet Time Alliance, we’ve been focusing not on training and learning but on ideas around “working smarter.” Jay Cross, one of my colleagues in the Internet Time Alliance, is well known for his early work and books on informal learning. Jay describes working smarter as being the key to sustainability and continuous improvement, and to productivity. Working smarter requires learning in new ways.  Read more →

On April 27, 2011, Clark Quinn and I kicked off a meeting of the Chief Learning Officer Executive Network at Symantec in Mountain View. The Executive Networks people took notes; here are the main points from my presentation. Read more →

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Read more →

“In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968) Read more →