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Tag Archive for: Top

Collaboration and community skills are the new workplace skills

13 Feb 2012 / 0 Comments / in Communities of Practice, Deep Dive Engagement, Integrating Work and Learning, JH, Non-Training Alternatives, Working Smarter/by Jane Hart

OK, these skills are not actually “new” –  they’ve always been present – but perhaps they have not always been as visible as they should have been, as Oscar Berg explains in The collaboration pyramid (or iceberg). But, as businesses transform into social businesses, the social workplace is going to become more and more reliant on these skills. Read more →

Everything’s Coming Up Networks

10 Feb 2012 / 0 Comments / in Deep Dive Engagement, JC, Kick-start Engagement, Working Smarter/by Jay Cross

Sloan Management Review has a great interview with Andy McAfeeon What Sells CEOs on Social Networking. CEOs excitedly agree with Lew Platt’s old observation about Hewlett-Packard: “If only HP knew what HP knows, we’d be three times more productive.” They understand the power of weak ties in enterprise social networks. They appreciate the incoming generation’s new approach to working without limits. Sure, there are fears of losing control, the fact that hierarchy and social networks are not comfortable bedfellows, and the inevitable paradigm drag. But in the long run, people are eager to express themselves and enterprise collegiality is the path to “knowing what HP knows.”

Read more →

Managers and Mad Hatters: Work that stretches

27 Jan 2012 / 0 Comments / in Articles, CJ, Deep Dive Engagement, Integrating Work and Learning, Next Practices/by Charles Jennings
This is the third and final of three posts adapted from articles written for Inside Learning Technologies & Skills magazine. It was published and distributed in the magazine for the Learning Technologies Conference and Exhibition in London 25-26 January 2012.

“It’s a poor sort of memory that only works backwards,” says the White Queen to Alice.

In the previous two articles I addressed some of the challenges learning professionals face in the changing world of work and how they are responding. I also looked at some of the approaches an increasing number of organisations are using to exploit the fact that most learning happens in the workplace rather than in the classroom or through structured eLearning courses – especially the adoption of the 70:20:10 Framework. Read more →

Internet Time Alliance Insights

25 Jan 2012 / 0 Comments / in HJ, Insights, Inspiring Change, Our Values/by Harold Jarche

We can learn a lot from open conversations with trusted colleagues who want to improve their professional expertise. My colleagues have these conversations regularly and I have learned a lot over the past two years that we’ve been together.

A professional is anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise. ~ David Shaffer Read more →

The Agile Learning Train is Leaving the Station

23 Jan 2012 / 0 Comments / in Inspiring Change, Integrating Work and Learning, JC, Next Practices, Unmanagement and Social Business, Working Smarter/by Jay Cross

I’d planned to begin posting my thoughts about how this Unmanagement/Stoos business impacts the administration and operation of corporate training. My friend Dawn Paulos at Xyleme beat me to the punch.

Today, the expectations of learners are much different than they were only a few years ago. Much of what is currently rolled up monolithic, one-size-fits-all courses must give way to small but relevant content updated and delivered continuously to learners based on their individual profiles or needs. In other words, learning needs to go Agile.

Read more →

Learning with people, not technology

23 Jan 2012 / 0 Comments / in Informal Learning, Integrating Work and Learning, JC, Non-Training Alternatives/by Jay Cross

This morning I revisited the delightful story of how people learn to do their jobs at New Seasons Market, a chain of nine natural food stores in Portland, Oregon.

New Seasons exemplifies taking a non-training alternative to workplace learning.

Read more →

Democratization of the workplace

15 Jan 2012 / 0 Comments / in HJ, Inspiring Change, Unmanagement and Social Business/by Harold Jarche

There was a most interesting thread on Twitter today. Bert van Lamoen (@transarchitect) in a series of tweets, said [paraphrasing several]: “Senge’s five disciplines provided instant utility for learning to organizations in 1990, yet learning organizations remain rare to this day. Hierarchy kills all learning. Our social systems are not designed to cope with complexity. Organizational learning is fundamental change. Today’s organization is not fit for organizational learning. Therefore, we need total redesign. Social and transformational architecture encompasses complexity and emergent change.” Read more →

The Stoos Gathering & Working Smarter

14 Jan 2012 / 0 Comments / in JC, Kick-start Engagement, Our Values, Unmanagement and Social Business/by Jay Cross

Ten days ago I flew to Switzerland for a mountaintop retreat with twenty thought leaders from around the world to ponder better ways to manage organizations.

On the flight over, I watched the film Inside Job, a documentary about the shenanigans that led to the financial meltdown fueled by the subprime mortgage bubble. The movie’s incendiary. There are lots of bad apples out there: self-serving financial engineers, ratings agencies, regulators, bankers, and more. Guilty, guilty, guilty.

Read more →

No more business as usual

11 Jan 2012 / 0 Comments / in Deep Dive Engagement, JC, Unmanagement and Social Business, Working Smarter/by Jay Cross

“This is business.” — Vito Corleone, The Godfather

Business is changing, and the learning function must change along with it.

Rigid, industrial-age corporations are not keeping up with the pace of change. Customer Spring, Shareholder Spring, and Worker Spring may break out any day. Everyone’s mad as hell. They won’t take it any more. Read more →

Levels of ‘levels’

10 Jan 2012 / 0 Comments / in CQ, Inspiring Change, Metrics, Next Practices/by Clark Quinn

I was defending Kirkpatrick’s levels the other day, and after being excoriated by my ITA colleagues, I realized there was not only a discrepancy between principle and practice, but between my interpretation and as it’s espoused.  Perhaps I’ve been too generous.

Read more →

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