Tag Archive: Social media

Reshaping L&D

Jane Hart (one of my ITA colleagues) has laid out a proposal for the new services of the L&D department, and I think it resonates nicely with some thinking I’ve been having.  The point is that L&D has to shift, but the question is: “to where?” So Jane posits 3 services: Content production: designing and […]

Social First!

I’m convincing myself that as performance consultants assisting our organizations moving forward, we need to start thinking differently.  And as an extreme version of this, let me start by saying we need to start thinking ‘social’ first.  When we’re facing a performance problem in the organization, our first resort should be to ask: “would a […]

Old -> New

My ITA Colleague Jay Cross had a hangout over the weekend and the conversation rolled around to the role of L&D in the new era (related to yesterday’s post). I’ve previously addressed how we can now be using tech for more of the full suite of performance, but it occurred to me that there are some ways we […]

Starting from scratch

From a conversation with my ITA colleagues, talking about the (self-imposed) death of L&D that Charles wrote about, Jane wondered what we might do if we were starting from scratch.  I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might […]

Collaboration and community skills are the new workplace skills

OK, these skills are not actually “new” – they’ve always been present – but perhaps they have not always been as visible as they should have been, as Oscar Berg explains in The collaboration pyramid (or iceberg). But, as businesses…
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The Non-Training Approach to Workplace Learning

The Training Department (aka the L&D dept) has traditionally focused on designing, developing, delivering and managing instruction – in the form of courses, workshops, e-learning and other training events. In fact “a course” in some form or other has now…
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