So you’re now a social business?

You are engaging with social media for marketing and customer support. You have also put in place a social intranet, with activity streams for sharing information, collaboration tools for work teams and document management systems that include social tags and easy sharing. Now the hard work begins. However, this usually occurs just after the software vendors have provided the initial training and you are now on your own as an organization. You’re ready to be a social business; everyone is connected, but few know what to do. Read more →

We can learn a lot from open conversations with trusted colleagues who want to improve their professional expertise. My colleagues have these conversations regularly and I have learned a lot over the past two years that we’ve been together.

A professional is anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise. ~ David Shaffer Read more →

Following my recent post on the case for a non-training approach (NTA) to workplace learning and the launch of my NTA website, I’ve received quite a bit feedback and read a number of blog posts and comments about it. So I thought I would plot all these reactions on the learning technology adoption curve that my Internet Time Alliance colleague, Harold Jarche and I produced last year (which is an adaptation of the one originally produced by Geoffrey Moore). Read more →

Article written for e-Learning Age magazine, November 2011

With the emergence of new social media tools, the word “Social” is being prefixed to old words to form new terms like “Social Business” and “Social Media Marketing”, and of course we now see the increasing use of the term “Social Learning”. Read more →

In an earlier post, I tried to convey the advantages of social activities in formal learning from the cognitive processing perspective, but my diagram apparently didn’t work for everyone.  I took another shot for a presentation I gave on mobile social at the Guild’s mLearnCon, and I thought I’d raise it here as well. Read more →

After two days of monitoring the backchannel tweets at DevLearn 2011, here are my top 20 insights. The full collection of curated tweets can be found here; you can also scan the QR code in the footer for a mobile version of this content. Read more →

In Part One  of this series of blog postings, I asked the question:

“As business is becoming more social and we are using new social tools to work collaboratively with one another, do we really need another set of social tools specifically for learning?” Read more →

We are hearing a lot about new social learning tools and  platforms that are becoming available – but do you really need them in the workplace?

The Dachis Group’s latest XPLANATiON of the attributes of a socially optimized business is a pretty good answer to the question, “What is social business?” Read more →