Jay Cross is a champion of informal learning, working smarter, and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. Known as the first person to use the term eLearning on the web, Cross is the former head of the eLearning Forum and currently chairs the Internet Time Alliance, a brain trust of six thought leaders in the fields of social and informal learning, who help companies boost their collective intelligence and profitability through networks. Read more →

“In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968) Read more →

Extract: While adaptation and change are necessary for continued success, neither organizations nor individuals find them easy. Information, communication, and learning technologies offer assistance, although no single solution fits all organizations or all individuals. Author Clark Quinn explores e-learning, information portals, and e-communities in a quest for a coherent understanding of the options and a schema for effective deployment. Read more →

More Human Than Human

CLO magazine, June 2009
Column on Effectiveness, by Jay Cross

The future is people, not technology Read more →

We’re in a new age. Organizations can no longer be dependent on training to meet their learning needs. When things changed slowly, we could train people and trust that they could perform or be coached to do their jobs. That day has passed. The steady acceleration of information creation and advances in technology has reached a critical point, and we have been thrust into a realization that our old models of management cannot cope. The chaotic underpinnings of the world have been unmasked, and continual adaptation is the new status quo. Read more →