I was defending Kirkpatrick’s levels the other day, and after being excoriated by my ITA colleagues, I realized there was not only a discrepancy between principle and practice, but between my interpretation and as it’s espoused. Perhaps I’ve been too generous.
When you talk to businesspeople, you must speak as they do. Executives only care about training as it relates to execution. Their interest is in moving the corporation forward. You should share that interest. That is what they pay you for. Read more →
The July issue of Chief Learning Officer is now available online. It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Read more →
At the Learning Technologies conference in London yesterday, a member of the audience inquired about metrics. The reply was “ROI.” It never ceases to amaze me how many people assess the cost and benefit of projects with accounting approaches developed in Venice in five hundred years ago. Read more →
This question came up in an online seminar this morning. “How can I demonstrate the value of Informal Learning?”
First of all, understand that you’re not buying informal learning. It’s already going on in your organization. In fact, three-quarters of the learning on and about how to do one’s job is informal. Read more →
