There are few best practices for the network era workplace, but many next practices yet to be developed. A good place to start is with an integrative performance framework that puts formal training and education where they belong: focused on the appropriate 5%.

Jay Cross calls the new performance environment a workscape:

Workscape: A metaphorical construct where learning is embedded in the work and emerges in “pull” mode. It is a fluid, holistic, process. Learning emerges as a result of working smarter. In this environment learning is natural, social, spontaneous, informal, unbounded, adaptive and fun. It involves conversation as the main ingredient. Read more →

“It’s a poor sort of memory that only works backwards,” says the White Queen to Alice.

In the previous two articles I addressed some of the challenges learning professionals face in the changing world of work and how they are responding. I also looked at some of the approaches an increasing number of organisations are using to exploit the fact that most learning happens in the workplace rather than in the classroom or through structured eLearning courses – especially the adoption of the 70:20:10 Framework. Read more →

There is a more comprehensive discussion of the 70:10:10 framework on my blog.  You can find that here http://bit.ly/nEzWjW Read more →

Two weeks ago I ran a webinar under this title for Citrix.

At the start I posed the question “when you think about one great learning experience you’ve had, can you remember where it occurred? Was it in a classroom or workshop, or did it occur while you were completing the task?” Read more →