There have been millions of words written and spoken about ‘informal’ and social learning over the past few years.

My work helping clients work smarter generally involves informal learning, collaboration, knowledge-sharing, organization development, and nurturing learning ecosystems. I rely on concepts from design, psychology, consumer marketing, network theory, social science, and media. I work with these disciplines because that’s where I have experience. However, they’re only the tip of the working smarter iceberg. Read more →