Why the Real Power of eLearning is Social
This post was prompted by a webinar I gave on behalf of Citrix/GoToWebinar on 6th July 2011 and originally posted as a guest post on the Learning Pool blog. I’ve made a few changes to it here. Read more →
Tag Archive for: Customer service
Less is more: A different approach to L&D in a world awash with information
Charles Jennings argues that the adage ‘access to knowledge is power’ is more fitting in today’s information-swamped world.
“In 2009, more data will be generated by individuals than in the entire history of mankind through 2008. Information overload is more serious than ever.” Read more →
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