Jay Cross is a champion of informal learning, working smarter, and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. Known as the first person to use the term eLearning on the web, Cross is the former head of the eLearning Forum and currently chairs the Internet Time Alliance, a brain trust of six thought leaders in the fields of social and informal learning, who help companies boost their collective intelligence and profitability through networks. Read more →

I was recently involved in a discussion about 21st Century learning skills in one of the LinkedIn Groups. It got me thinking about a piece I’d written for TrainingZone a few months ago titled ‘What does your ideal L&D team look like in 2010?’ I’ve posted that article here, with some changes and updates. Read more →

On April 27, 2011, Clark Quinn and I kicked off a meeting of the Chief Learning Officer Executive Network at Symantec in Mountain View. The Executive Networks people took notes; here are the main points from my presentation. Read more →

When you talk to businesspeople, you must speak as they do. Executives only care about training as it relates to execution. Their interest is in moving the corporation forward. You should share that interest. That is what they pay you for. Read more →

Time Matters

The sooner workers are productive, the larger their contribution to the organization. This makes time-to-performance, the amount of time required to begin performing at target levels, a vital metric. Here’s an example. Read more →

In the world of business, the era of networks is crowding out the Industrial Age. Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Read more →

The July issue of Chief Learning Officer is now available online. It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Read more →

More Human Than Human

CLO magazine, June 2009
Column on Effectiveness, by Jay Cross

The future is people, not technology Read more →