I continue to get asked about social learning metrics.  Until we get around to a whitepaper or something on metrics, here’re some thoughts:

Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution.  As he would say, stopping at level 1 or 2 is worthless.  You need to start with Level 4, and work back.  This is true whether you’re talking about formal learning, informal learning, or whatever. Then, I’m not feeling like you have to be anal about levels 1-3, it’s level 4 that matters, but there’s plausibility that making the link makes your case stronger.  And I also like what I heard added at a client meeting: level 0, are they even taking the course/accessing the system?  But I digress… Read more →

This is the extended abstract for the presentation I’m leaving today to give in Berlin at Online Educa on mobile learning on Dec 2.

Increasingly, workers are mobile.  When we look not only at field-deployed individuals, but also those who occasionally must travel to meetings, make site-visits, are away at conferences and workshops, or even are commuting, the number of mobile workers can be considered from half to most of the workforce. When we consider how many have a mobile device of some sort, and that these devices are increasingly powerful, we have a big opportunity to have a business impact. Read more →

When you talk to businesspeople, you must speak as they do. Executives only care about training as it relates to execution. Their interest is in moving the corporation forward. You should share that interest. That is what they pay you for. Read more →

This question came up in an online seminar this morning. “How can I demonstrate the value of Informal Learning?”

First of all, understand that you’re not buying informal learning. It’s already going on in your organization. In fact, three-quarters of the learning on and about how to do one’s job is informal. Read more →