Posts by date

• In a Complex World, Continuous Learning and Simple Truths Prevail
• 21st Century L&D Skills
• Social & Workplace Learning through the 70:20:10 Lens
• Five Barriers to Effective Learning in Organisations
• Less is more: A different approach to L&D in a world awash with information

• Managers and Mad Hatters: Work that stretches (0) Charles Jennings

  This is the third and final of three posts adapted from articles written for Inside Learning Technologies & Skills magazine. It was published and distributed in the magazine for the Learning Technologies Conference and Exhibition in London 25-26...

• Through the 70:20:10 Looking Glass (0) Charles Jennings

  This is the second of three posts adapted from articles written for Inside Learning Technologies & Skills magazine. The original has been published here.
  The third article will be posted here a little while after it has been published in ...

• ‘Real Learning’: The Role of Context (0) Charles Jennings In 1885, Herman Ebbinghaus, a German psychologist, carried out an experiment that led to the formulation of the famous Ebbinghaus Forgetting Curve.  Many people know of the experiment and that the Forgetting Curve suggests adults will remember less that 5...
• In a Complex World, Continuous Learning and Simple Truths Prevail (0) Charles Jennings The book ‘The Big Short: Inside the Doomsday Machine’ is Michael Lewis’ marvellous account of the idiocy and greed that led to the sub-prime bubble and the resulting global financial crisis.

  Lewis’ book focuses on a few smart people who saw the simpl...

• Learning Transformation & Governance (0) Charles Jennings Slide deck from Plenary presentation at the World of Learning Conference, NEC Birmingham, UK. 27 September 2011.

  ...

• Why the Real Power of eLearning is Social (0) Charles Jennings This post was prompted by a webinar I gave on behalf of Citrix/GoToWebinar on 6th July 2011 and originally posted as a guest post on the Learning Pool blog. I’ve made a few changes to it here.

  Looking Back

  eLearning has been with us in one form or a...

• 8 Reasons to Focus on Informal & Social Learning (0) Charles Jennings Slides from a webinar for the eLearning Network of Australasia - July 2010

  ...

• Work That Stretches: The Best Teacher You'll Find (0) Charles Jennings Think back to one great personal learning experience you've had. It may have been in childhood when you realized you could ride your bicycle without training wheels or a parent’s guiding hand. Or it may have been when you finally understood the basics of ...
• 21st Century L&D Skills (0) Charles Jennings I was recently involved in a discussion about 21st Century learning skills in one of the LinkedIn Groups. It got me thinking about a piece I’d written for TrainingZone a few months ago titled 'What does your ideal L&D team look like in 2010?' I’ve pos...
• The 70:20:10 Framework (0) Charles Jennings There is a more comprehensive discussion of the 70:10:10 framework on my blog.  You can find that here http://bit.ly/nEzWjW

  ...

• Social & Workplace Learning through the 70:20:10 Lens (0) Charles Jennings There have been millions of words written and spoken about ‘informal’ and social learning over the past few years.

   In fact, if a Martian had just arrived on Earth and strayed into a meeting of Learning and Development professionals or into a learnin...

• Working Smarter: New Ways of Learning (PDF) (0) Charles Jennings More recently at the Internet Time Alliance, we’ve been focusing not on training and learning but on ideas around “working smarter.” Jay Cross, one of my colleagues in the Internet Time Alliance, is well known for his early work and books on informal lear...
• When it's just so obvious NOT to train it's painful to watch it happen (0) Charles Jennings The amount of time, effort and money wasted on formal ILT training prior to rollout or upgrade of enterprise platforms (particularly ERM and CRM) and other new software systems is really quite amazing.
  Some managers and L&D people just don’t seem to ...
• When Learning is the Work: Approaches for supporting learning in the workplace (0) Charles Jennings Two weeks ago I ran a webinar under this title for Citrix.
  At the start I posed the question “when you think about one great learning experience you’ve had, can you remember where it occurred? Was it in a classroom or workshop, or did it occur while you ...
• Five Barriers to Effective Learning in Organisations (0) Charles Jennings Very few of us would argue with the proposition that a lot of organisational learning and development activity is sub-optimal to the extent that it provides little value to participants and their organisations.

  Even in organisations where L...

• The Power of Conversations (0) Charles Jennings “we tell ourselves stories in order to live”  ~ Haruki Murakami
  Jerome Bruner (1915- ) is one of the greatest educational psychologists the world has ever produced. He has spent his long lifetime studying learning and the human mind. Still active and in ...
• Less is more: A different approach to L&D in a world awash with information (0) Charles Jennings Charles Jennings argues that the adage 'access to knowledge is power' is more fitting in today's information-swamped world.

  "In 2009, more data will be generated by individuals than in the entire history of mankind through 2008. Information overload is...

• Manager Input: Vital for Learning Success (0) Charles Jennings For training to be effective, managers need to be actively involved in the process. Some years ago, Mary Broad and her colleagues found that of all the actions and activities taking place before, during and after a formal training intervention, the manage...
• Accountability for Business Results (0) Charles Jennings UK politicians have been in the spotlight over the past few weeks with their creative use of the parliamentary allowance scheme. “Flipping” was one common way that some found to maximise their allowance income. This involved declaring one of their homes -...

More top posts

• MANAGERS AND MAD HATTERS: WORK THAT STRETCHES
• Through the 70:20:10 Looking Glass
• Learning in Wonderland: the untapped potential of workplace learning
• In a Complex World, Continuous Learning and Simple Truths Prevail
• Why the Real Power of eLearning is Social
• Social & Workplace Learning through the 70:20:10 Lens
• CLO Maths–Part I
• When Learning is the Work: Approaches for supporting learning in the workplace
• The Power of Conversations
• Lost in Translation:

Charles Jennings is a leading thinker and practitioner in learning and performance who helps organisations build innovative and sustainable learning practices and cultures while lowering cost and removing inefficiencies.

Charles specialises in workplace and informal learning, change management, and performance improvement and is regarded as one of the world’s leading experts in building workforce capability. His clients work with him because he blends experience and vision, and has a deep understanding of how to ‘get stuff done’ in both large and small organisations.

His strategic advice, workshops and interactive seminars are all highly-regarded. Organisations particularly ask him to share his experience and expertise with the 70:20:10 framework approach.

Charles has a long and distinguished professional background. He spent many years as an academic, a university professor and researcher. He was the director of the UK National Centre for Networked Learning and a Professor at Southampton Business School in the 1980s and 1990s at a time the Internet was emerging.

For the past 16 years Charles has worked as a consultant, a guide, an advisor and in senior business roles for global companies.

In his corporate roles he was a strategic technology director with Dow Jones Inc. and Chief Learning Officer with Reuters and Thomson Reuters, three of the world’s largest information companies.

In the latter role he had the responsibility for developing learning and performance strategy and leading a 350-strong team of learning professionals for the firm’s 55,000 workforce. He took the Reuters learning organisation through a series of transformations from a being a set of traditional training departments to an integrated business-aligned learning and workforce development function that implemented and deployed a range of advanced learning and performance approaches and technologies to support execution of business strategy.

Charles has been engaged to speak and keynote at many events including three International Gulf Economic Forum conferences in the Middle East attended by high-level government and business officials, including many Heads of State, Presidents and Prime Ministers.

Advisory Roles
Charles also acts as senior advisor to a number of organisations. Some of the roles include:

• Member of the Steering Committee of Online Educa, Berlin
• Senior Advisor to the European Foundation for Management Development (EFMD)
• Member of the Advisory Board for the European Learning Industry Group (ELIG)
• Member of the Advisory Board for the UK Learning & Performance Institute (LPI)
• Member of the Advisory Group for the UK Government’s Next Generation Learning @ Work
• Member of the Program Committee of the IADIS Mobile Learning Conferences
• Member of the Judging Panel for several leading Training and Learning organisations, including: The Institute of IT Training/Learning & Performance Institute awards, The Brandon Hall awards, The World of Learning awards, The UK National Broadcast Industry Training awards
• Evaluator for the European Commission’s learning, performance and eCommerce research initiatives

Awards
Charles has been recognised with a number of awards for his work, including:

• The Ernst & Young Innovation of the Year award in 1995 following the launch of the world’s first online MBA
• The 2008 World of Learning’s ‘Outstanding Contribution to the Learning Industry’ award in recognition of his work on new approaches to workforce development, performance improvement, and ‘just-in-time’ and workplace learning
• The 2011 Learning & Performance Institute (IITT/LPI) award for his ‘significant and lasting contribution to the Training Industry’

Charles expertise does not translate to a precious approach. To the contrary, he is most generous with his time, and his passion for the strategic role of L&D never wanes. Charles’ work has resulted in both a highly professional learning function and a strategic approach to learning and development” ~ Karen Reilly

Charles is one of the most visionary, networked, intelligent, innovative, and influential thought leaders I know. Working with him has been extremely educational, fun, and inspiring. ~ Eric Davidove

Charles is one of the most knowledgeable, well connected and strategically minded HR professionals I have ever met. Understanding the world of L&D is one thing, it is actually being able to interpret this world and communicate the meaning into real-world, practical and measurable outcomes which really sets the CLO apart from the rest, and in this regard Charles excels. My company owes a huge debt of gratitude to Charles, simply put the business would not have grown so successfully without his input. ~ Russell Butler

Charles has a fantastic wealth of knowledge in his field; he constantly provided time helping me understand how to best meet the needs of my business groups. Charles was an invaluable mentor/sounding board – he never tired of my questions! I have to say he was fundamental in helping me develop as a well-rounded HR business partner. ~ Victoria Coleman

Charles is an extraordinary person. His knowledge, experience and personality combined are leading catalyst in the field of human performance and talent management. Working with Charles made me a better person. ~ Dimitris Kavaadis