When you talk to businesspeople, you must speak as they do. Executives only care about training as it relates to execution. Their interest is in moving the corporation forward. You should share that interest. That is what they pay you for. Read more →
Internet Time Alliance spent a couple of days last week putting the 2.0 into a tedious proposal for a large, forward-facing multinational corporation. Read more →
The sooner workers are productive, the larger their contribution to the organization. This makes time-to-performance, the amount of time required to begin performing at target levels, a vital metric. Here’s an example. Read more →
Two of my colleagues at the Internet Time Alliance, Jane Hart and Charles Jennings just returned from speaking at the Learning Technologies conference in London.
The conference program would lead you to assume that the Learning Technologies conference would be a hotbed of social and informal learning. Read more →
These are fundamental, inspirational, prescient, important documents and presentations. All free on the web. Amazing! Seminal Video is at the bottom of this page. Please suggest what else should appear here. Read more →
In the world of business, the era of networks is crowding out the Industrial Age. Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Read more →
The July issue of Chief Learning Officer is now available online. It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Read more →
More Human Than Human
CLO magazine, June 2009
Column on Effectiveness, by Jay Cross
The future is people, not technology Read more →
Jay Cross and Xplane desined a great infographics poster for informal learning. Click the image to view a zoomable version.
Thanks to the European Commission for translating the poster. When I arrived to speak at Learning Day in Brussels in late 2010, giant blow-ups of the poster lined the hallways. Read more →
Workers learn more in the coffee room than in the classroom. They discover how to do their jobs through informal learning: talking, observing others, trial-and-error, and simply working with people in the know. Formal learning – classes and workshops – is the source of only 10 to 20 percent of what people learn at work. Corporations overinvest in formal training programs while neglecting natural, simpler informal processes. Read more →
