Author Archive: Jay Cross

CEO, Internet Time Alliance


VUCA stands for volatility, uncertainty, complexity, and ambiguity. Perhaps it’s a  lesson for people who don’t understand what complexity is all about. Image courtesy of Boiling Frogs (!) VUCA is redundant. Complexity captures the whole deal. Easier to just say complex. Complex situations are always volatile, uncertain, and ambiguous, aren’t they? That’s their DNA. Some acronyms … Continue reading VUCA

Think for yourselves, plagiarists

In 2006, Jossey-Bass published a book of mine on Informal Learning. The book describes informal learning as “the unofficial, unscheduled, impromptu way people learn to do their jobs” It compares formal learning to riding a bus and informal learning to riding a bicycle. The book says that “Work = Learning; Learning = Work.” Plagiarists For … Continue reading Think for yourselves, plagiarists

Benchmarking Online Learning

    Fascinating data.  WHAT KEEPS WORKERS FROM LEARNING ONLINE? 63% lack of time for self-study 40% can’t find what they need 41% find current online learning not relevant to their need 28% lack of somewhere appropriate to study 26% find learning content uninspiring 25% technology issues such as low bandwidth 22% learning objectives are … Continue reading Benchmarking Online Learning

15 essentials for successful learning

“A foolish consistency is the hobgoblin of little minds.” Ralph Waldo Emerson, Self-Reliance. While cleaning up my office this afternoon, I came up this list of essentials for effective informal learning I wrote a couple of years ago for the ASTD Handbook. I don’t know if I’m in a rut or simply unwavering in my … Continue reading 15 essentials for successful learning


In his keynote presentation at Online Educa Berlin last week, Howard Rheingold emphasized co-learning. Since the teacher learns more than the student, let’s all be both teachers and students. Esteemed co-learners, your job is to create new co-learning communities. If … Continue reading

My 13th Online Educa Berlin

Why Online Educa Berlin is just so damn much fun! writes Donald Clark. I couldn’t agree more, so I won’t repeat him. Online Educa is 20 years old. This was my 13th time. Me, on the right, attending the Jazz … Continue reading

Berlin, here I come

I’m packing my bags for OnLine Educa Berlin. This is the event’s 20th birthday. It will be my tenth. Or maybe my eleventh.  Every year, ONLINE EDUCA BERLIN attracts over 2000 participants from 100 countries worldwide, making it the most … Continue reading

Top Ten Articles on Working Smarter

Ten important posts on working smarter. Our algorithms highlighted them as the most popular this year. Find the most important articles daily at DAWN OF LEARNING MAY 16, 2014 What is stopping companies from measuring learning: Skillsets, datasets, toolsets or … Continue reading

Find out what’s going on beyond your borders

        If you want to learn what’s going on in learning and development worldwide, join me in Berlin this December for Online Educa. You’ll connect with colleagues from a hundred countries! This is the 20th anniversary of … Continue reading